The Chatham Ratings

Landlords | Buildings | Survey Home | Disclaimer | 2008 - 2016

Please make sure you understand how results are analyzed!

The Chatham for 2008-06-01 to 2016-04-07 (Landlord: Michael Singer)
Ratings based on 14 surveys, 4 comments
Overall (average of all 32 questions): 4.383.69
Landlord / Tenant Relationship: 4.393.51
Apartment / Property Quality: 4.433.79
Repair Responsiveness: 3.973.53

Landlord / Tenant Relationship
My Landlord...
is concerned with my satisfaction: 4.07144.073.09
uses a lease written in language that I can understand: 4.64294.643.95
can be contacted easily when necessary: 4.42864.423.61
provided me with emergency contact information: 3.85713.853.43
communicates in a prompt, friendly, and professional manner: 4.35714.353.34
keeps promises made in the lease: 4.57144.573.56
maintains the property in good condition: 4.35714.353.31
makes professional repairs: 4.57144.573.36
handles finances (e.g. rent, fees, security deposits) quickly & accurately: 4.71434.713.92
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Apartment / Property Quality
Condition of rental unit
I feel safe in my living space: 5.00005.004.12
Doors & windows are intact, secure with working locks: 4.71434.713.94
Fire safety features are adequate and in working condition: 4.85714.853.83
Building noise levels allow me to quietly enjoy my home: 3.92863.923.62
Walls and ceilings are in good shape: 4.35714.353.59
Carpet / flooring is in good condition: 4.50004.503.59
Appliances work: 4.64294.643.90
Electrical wiring is adequate: 4.50004.503.92
Hot water is sufficient: 4.78574.784.13
Heat is sufficient: 4.71434.713.86
Plumbing is free from leaks: 4.50004.503.86
Paint or wallpaper is in good condition: 4.42864.423.72
Space is free of rodents, roaches, bedbugs, or other pests: 4.42864.423.40
Containers and instructions are provided for trash disposal: 4.71434.713.81
Containers & instructions are provided for recycling: 2.14292.142.96
The space was clean prior to move-in: 4.71434.713.61
There are smoke detectors which, when tested, work: 4.85714.854.09
Outdoor lighting in the front/rear/side areas is adequate: 4.78574.783.90
Exterior lights come on automatically when it gets dark: 4.07144.073.70
Lighting is adequate in common areas, hallways & stairwells: 4.14294.144.15
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Repair Responsiveness
Optional questions when repairs were needed (response time)
Minor repairs? (i.e. small wall cracks, broken hinges): 3.30773.303.22
Major repairs? (i.e. broken appliance, safety and security, bedbugs): 4.08334.083.41
Emergencies? (i.e. plumbing, heating, broken doors/locks): 4.63644.633.97

User submitted feedback for The Chatham
Ratings below reflect the average for individual surveys.

The building is old so it has some problems but management try to fix what they can.
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The apartment looks old when you first see it but it is actually in quite good condition. I have had very little problems so far. The only problems I've had is the kitchen sink getting clogged. The building manager is friendly and responsive to repair requests.
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All the aspects concerning the building and the managing of the building itself are from 4/5 stars... the only inconveniences are due to the location in center city such as the noise from the streets...
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In general, it is an old bulding but works great for my wife and me. he personal is very friendly and the price is fair.
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